Windshield Chip Repair FAQ’s

windshield chip repair

What is a car windshield chip repair?A windshield chip repair is the process of repairing a small break or crack in a auto windshield by removing the air/debris from the impact point and injecting a clear resin to fill the void to keep the break from spreading further.


How is a car windshield chip repair performed?A car windshield is laminated and assembled by two sheets of glass with a vinyl sheet placed in between. When a car windshield is struck by a rock, the top layer of the windshield is normally the only piece of glass that is damaged. To repair a windshield, your technician will clean out any air or debris from the damaged area and insert a resin between the two layers of glass. The resin fills the crack or chip and restores the structure of the auto windshield. The damaged area typically clears up to 60-80%; however the impact point will always be somewhat visible.


How do I know if my car windshield can be repaired?In most cases, if the windshield damage is smaller than the size of a business card then it can be repaired.


Will the rock chip or crack disappear after the windshield repair is completed?No. The damaged area will clear up about 60-80 percent; however the impact point will always be somewhat visible. A windshield chip repair is not a cosmetic fix but will restore the structural integrity of the automobile windshield and prevent further cracking.


Do insurance companies cover the windshield chip repair costs? Most companies would rather waive the deductible and have the glass repaired rather than have it replaced since the cost is considerably less for a repair. Therefore, if you carry a comprehensive insurance policy regardless if you have a glass waiver or glass endorsement on your policy, most insurance companies will cover the full cost of the repair. So, if you have comprehensive coverage with a $500 deductible and your windshield is in repairable condition (up to 6 inches with insurance) than your insurance company will waive your deductible if the repair is successful. State Farm is the only insurance company (now) that requires you to have the glass waiver or endorsement on your policy for them to cover the cost of the windshield chip repair.


If I am unhappy with my windshield chip repair can it be repaired again?No. Once a auto windshield chip repair is completed the break in the glass is filled with resin. The windshield resin hardens to restore the structural integrity of the windshield and prevents further cracking. Once the crack has been filled and hardened the break will no longer accept further resin. Additionally, all repairs come out differently. Many factors determine the success of a windshield chip repair including; size, type of break (star, bull’s-eye, combo), and the amount of time the crack has been present on the windshield.  Automobile windshield repairs come out best when they have not been contaminated by dirt or debris.


Are there any risks involved in repairing a automobile windshield?Yes. In order to repair a automobile windshield, pressure must be applied to the damaged area. Although rare, this added pressure can cause a windshield crack to run. This typically can occur if the break has extended legs coming from it. However, your technician can typically spot breaks with higher risks and will discuss these with you before performing the work. Furthermore, if the break has already started running it would have run regardless of the applied pressure. Therefore, the attempt to save is better than not attempting it at all.


Is this risk exclusive to Phoenix Windshield Repair and their repair system?No. All windshield repair shops and repair systems run the same risks. However, most do not share the risks until after a failed windshield repair.


Will the chip repair keep my windshield from breaking further?Yes. The purpose of a windshield chip repair is to maintain the structural integrity and to prevent further cracking.


Is my windshield chip repair guaranteed?Yes. If the repair to your windshield fails, Phoenix Windshield Replacement will not charge for the trip or the failed repair. If it is initially successful and runs from the point of repair at a later date, Phoenix Windshield Replacement will apply the cost of the repair towards a new car windshield. Phoenix Windshield Replacement has the most competitive car windshield replacement prices in the industry.


How long will my auto windshield repair take?Most auto windshield repairs can be completed in less than 30 minutes. If there are multiple rock chips then additional time will be needed.


Can I wash my car after the windshield chip repair is completed?Yes. The windshield repair resin takes only a few minutes to fully cure and your car can be driven and washed right away.


Will my insurance company pay for a windshield crack repair?Yes. Most insurance companies will waive your comprehensive deductible for a windshield crack repair. Therefore, if you have a $500 deductible, it will cost you nothing and Phoenix Windshield Replacement can bill your insurance company direct. One exception, unlike most insurance companies, State Farm requires that you have a glass endorsement on your comprehensive insurance policy for them to cover a windshield chip repair.


How much does it cost for a auto windshield repair?Windshield repairs cost $39.95 for the first one and $10.00 for each additional chip repair on the same automobile.


Is there a charge for your mobile service for a windshield rock chip repair?No. Our mobile service is free regardless if it is a car windshield chip repair or replacement.


Is there anything that I can do after a rock hits my windshield to keep it from spreading?Not really, accept avoid bumps or anything that can cause vibration to your car windshield. Also, avoid extreme temperature changes. Therefore, don’t turn on your heater or air conditioning if you have a rock chip especially one with legs. Call as soon as possible to have your windshield repaired.


Is there anything that I can do to help the success of an auto windshield repair?Yes. Keep the break as clean as possible to avoid contamination or dirt from entering the break. Call Phoenix Windshield Replacement soon as possible to have your auto windshield repaired.


Can a windshield be repaired if it is wet?No. For a successful windshield chip repair the break must be free from moisture. Typically, this is not an issue in Arizona.