Auto Glass Insurance Program

auto glass PhoenixPhoenix Auto Glass and Windshield Replacement is approved and accepted by all major insurance providers.  In the State of Arizona, policyholders have the choice to choose any auto glass repair facility they like to perform the work on their car. Phoenix Windshield Replacement honors all insurance company pricing and Arizona policyholders get the benefit of a nationwide lifetime warranty.

Insurance policyholders will never have to pay any expenses from their own pocket. In addition, if you carry $o deductible insurance waiver we will give you $50 Cash Back (at time of service). Or, we can waive up to $50 of your deductible for windshield replacement. You can’t lose! We don’t up-charge your insurance company and there will never be any additional out-of-pocket expenses for you.

You can call Phoenix Windshield Replacement directly to file any auto glass insurance claim. We will help you file your insurance claim and answer all of your questions in advance, so that the claim process is comfortable for you. In fact, we will stay on the line while you report the claim to help you throughout the entire process. Auto glass repair or replacement claims typically take less than 15 minutes to complete.


Common questions that are asked by your insurance company during an auto glass repair claim process:


1.  What is the name of the policyholder? (The person listed on the insurance card) Some insurance companies will only take the claim from the policyholder listed.

2.  Your policy number? Please note: Some insurance companies (State Farm) have different policy numbers for each automobile on policy.

3.  What piece of glass is damaged? (Windshield, Door Glass, Vent Glass, Quarter Glass, Back Glass)

4.  Was there any additional damage besides just auto glass? Please note: if the answer is yes, you may be required to pay your comprehensive deductible.

5.  Was anyone injured as a result of this damage?

6.  Was there a claim filed with your insurance company? If you only spoke to your agent and no other damage occurred then there will be no claim number so the answer is no.

7.  Date of loss? (When did the auto glass damage occur?) Please note: Your insurance company cannot pick the date for you. If you don’t know the date exactly, pick a time when you expect the auto glass damage could have occurred, when you first noticed it, or the date the break spread. Make sure you had auto glass coverage on this date. Also note: If you pick a date in the past (6 months or longer) your insurance company may have to archive the information and it may delay your auto glass repair claim.

8.  In what state did the damage occur?

9.  Is the damaged area on the car windshield larger than the size of a paper dollar bill? Please note: if the answer is yes, your insurance company will ask that you have the windshield repaired versus replaced. It is still unclear who has the final say; You the Policyholder, Insurance Company, Arizona Department of Transportation, or the Auto Glass Repair Facility. Also note; that some insurance companies require random inspections before the auto glass repair shop receives authorization to do the replacement.


Phoenix Auto Glass Claims and your Insurance Company

Most major insurance providers use third party administrators (TPA) for filing auto glass replacement and repair claims on their behalf. What this means, is that if you call your insurance company to file an auto glass repair claim, you will be directed to the TPA that handles claims for your insurance company. In order to file a auto glass replacement claim, you must be the named policyholder, be available to speak to the representative to verify your identity, and provide your policy number. In most cases, the TPA will be able to verify your coverage and give Phoenix Windshield Replacement authorization to perform the work.